Refund Policy

At Moss Homes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re happy to offer a return within 7 days of receipt.

How to Return:

Contact our customer support team to initiate the return process.
You will be provided with the return instructions and an address for shipping the product back.
Please ensure the product is unused and in its original packaging.

Return Shipping Fees:
Customers are responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure the product is safely returned to us.

Refunds:
Once we receive the returned product, we will process your refund within 5-7 business days to your original payment method. Please note that the shipping costs are non-refundable.

We’re here to help! If you have any questions or concerns, feel free to reach out to us at Support@BanishSpray.com.